AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team. Responsibilities:Provide remote support to field technicians for fault resolution Assist in configuration changes and explain product functionalities Analyze technical issues remotely Open service tickets to report malfunctions Requirements:Experience : At least 5 years in a similar role (technical support and maintenance) Skills:Basic knowledge of electronics and IT Strong planning skills and ability to work toward objectives High learning aptitude Preferred: basic knowledge of data networks Soft Skills:Goal-oriented and flexible Excellent communication and interpersonal skills Problem-solving and proactive attitude What we offer:Initial training on our products Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico) Location: Brescia or nearby province Working Hours:Full-time Monday to Friday Contract Type:Company cafeteria Additional Compensation:Performance premio Overtime pay Thirteenth-month salary Experience:Technical Support Employee: 3 years (preferred)
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