Location: Cantù (CO)
**Back Office Spare Parts **is the role in the Sales Area
- Spare Parts that is responsible for managing administrative and customer contact activities. **Responsibilities**
- Manage customer requests while meeting planned timelines;
- establish a positive and valuable relationship with the customer. **Activities**
- Entering and managing sales orders;
- Managing sales invoices, credit notes and debit notes;
periodic check of payments;
- Document control and filing;
- Management of complaints and reminders;
correspondence with customers (booking trips, exchanging documentation and specifications pertaining to current contracts);
- planning of shipments, pick-ups and deliveries to/from customers. **Note**: in relation to the above, it is important to underline that in every job description the information provided is necessarily concise,



focused on the main objectives set by the position; in the normal course of work, it is necessary to provide for integration with tasks, activities and responsibilities that have logical relevance and correlation with the description and information expressed. **Must have**
- Diploma and/or degree with a business or linguistic focus;
- knowledge of English and a second language (French and Spanish) at least at B2 level;.
- ability to work with order, precision and accuracy;
- interpersonal skills, useful to collaborate internally and deal with customers. **Nice to have**
- Previous experience in a similar role;
- knowledge of a third foreign language (B2/C1). Job Function**:Customer Service

📌 Back Office Spare Parts (Cantù)
🏢 Blm Group
📍 Cantù