We are currently seeking skilled Slovenian-speaking professionals to join an exciting international project in Sofia, Bulgaria. This is a great opportunity to work in a fast-paced environment where your contributions can have a lasting impact. You will collaborate with clients from around the world who rely on your expertise. If you are looking to advance your career and take on a new challenge, this role could be the perfect next step.

Requirements

Candidates should meet the following criteria:

- Fluency in Slovenian and English (minimum B1/B2 level).

- Typing speed of at least 20 words per minute.

- Start dates available in March or April.

- Initial 6- or 12-month contract, with the possibility of renewal.

Salary and Working Hours

- Monthly salary: €1,872

- Work schedule:
- Monday to Friday: 9:00 AM – 11:00 PM

- Saturday and Sunday: 10:00 AM – 7:00 PM

- 40 hours per week (8 hours per day) on a rotating shift schedule.

Additional Benefits

- €25 monthly allowance for transportation and/or internet, paid on top of the base salary.

- Extra compensation for night shifts, when applicable.

- €250 premio for significant life events such as marriage, the birth or adoption of a child, or completing a university degree.

- Medical plan including health and dental coverage.

- Life insurance.





- Multisport Card, partially funded by the employer.

- Access to discounts on a variety of products and services.

Relocation Package

- Travel reimbursement of up to €250 after completing six months with the company (provided travel documentation such as e-tickets and invoices are submitted).

- Hotel accommodation arranged from the employee’s confirmed arrival date.

Key Responsibilities

- Handle and document customer inquiries received through toll-free support lines.

- Accurately record customer questions, feedback, and requests in the customer service database.

- Manage and escalate customer complaints according to the company’s complaint handling procedures.

- Respond to support calls and emails within the agreed service level agreements (SLAs) and ensure all interactions are properly logged.

- Diagnose and resolve issues by asking relevant questions and using internal resources and training materials.

- Provide helpful recommendations and solutions to common issues and frequently asked questions.

? If you are a motivated professional with strong language skills and a passion for customer support, we encourage you to apply and take advantage of this opportunity.

📌 Slovenian Business Consultant Sofia, Bulgaria (with Relocation Package) (Trieste)
🏢 Cross Border Talents
📍 Trieste