Title: Senior Luxury Experience Designer

Compensation: Starting from CHF 43,500

About Queen of Clubs

At Queen of Clubs, we don't simply design trips, we curate lifestyles and unforgettable moments.

A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been delivering innovative on‐site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel.

From private aviation and rare access to world‐class events to bespoke journeys and exclusive experiences, we provide tailor‐made solutions for the world's most discerning clientele. As a trusted, behind‐the‐scenes partner, we create exceptional moments for elite travelers worldwide.

To support our continued growth, we are looking for a Senior Luxury Experience Designer to join our fast‐paced, international, and newly established office in Chiasso.

You Will

Manage and coordinate luxury travel requests from A to Z, taking full ownership and reporting directly to the Team Leader

Oversee complete itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences across Italy and Switzerland

Communicate daily with luxury suppliers, travel agencies, and international experienced advisors

Design and deliver tailor‐made itineraries and proposals for elite clientele

Build and maintain strong, long‐term relationships with suppliers and clients to ensure total satisfaction and repeat business

Use BeConcierge CRM to create, manage, and track bookings and performance

Apply strategic sales techniques to close deals, optimize margins, and exceed performance objectives





Collaborate closely with the team to resolve client requests and challenges efficiently, discreetly, and at the highest service standards

Gather, analyze, and report client feedback to continuously elevate service quality

Lead, guide, and supervise assistant bookers, supporting their development and performance

You Are

Fluent in English; additional languages are a strong advantage

Highly passionate about luxury travel, lifestyle, and premium service delivery

Proven experience in the travel or hospitality industry, ideally within: travel agencies or tour operators, concierge companies or luxury hotels, wedding or event planning, family offices or luxury sales environments

Based in or around Chiasso (this is a fully in‐office position)

Highly detail‐oriented and able to perform under pressure in a fast‐paced environment

Confident with pricing, costing, and financial calculations

Proactive, polished, and strongly client‐focused

Motivated, reliable, and comfortable taking ownership in a high‐performance environment

We Offer A starting salary from CHF 43,500 gross per year, plus attractive performance‐based incentives

Company‐provided MacBook and iPhone A senior position within a leading international B2B luxury travel brand A dynamic, multicultural team of experienced travel professionals An inspiring work environment in the heart of Chiasso

Continuous learning, innovation, and the opportunity to shape exceptional client experiences

Real opportunities for professional growth and leadership

Location Requirement

Candidates must already reside in the surrounding area. This is not a hybrid role . Please do not apply if this requirement is not met.

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