Starhotels, a private Italian hotel company operating in the upscale and upper scale & luxury sectors, is a market leader in the hospitality industry. The Group vaunts 30 hotels located in the heart of the top Italian destinations, London, Paris and New York, with more than 4,200 rooms. **Posizione**:
Join Starhotels and become part of our **Hotel Business Palace** in the heart of **Milan.** As **Front House Manager** you will be the main lead in creating a positive stay for our guests overseeing the Front Office team and providing a high level of service for our guests. Your responsibilities include: - Coordinating the activity of the department to create a memorable experience for our guests..
- Mentoring and motivating the team in order to reach their full potential.
- Ensuring a good relationship is maintained between Front Office, Event Department, Housekeeping & Maintenance.
- Being the key point of contact for our guests, efficiently responding to their inquiries and providing information and assistance.
- Staying updated about hotel services, guest needs, and special events.
- Ensuring policies and procedures compliance. **Requisiti**:
Exceed expectations revealing:



- A unique personality and a true passion for hospitality.
- +2’ years experience as Front House Manager.
- Excellent communication skills.
- Familiarity with Opera PMS for efficient operations.
- Ability to anticipate and resolve challenges and complaint resolution finesse.
- A commitment to delivering a high level of customer service.
- Impeccable grooming standards.
- Versatility in handling various work scenarios. Embrace global diversity by speaking: - Italian - fluently
- English - fluently
- Additional languages are a plus. **Altre informazioni**:
Unlock a world of benefits including: - Stylish uniforms with complimentary laundering.
- Exclusive discounted stays within the group.
- Discounts with our partners.
- Ticket Restaurants for delightful dining. Embrace growth with: - Exceptional career advancement opportunities through our Performance Management Program.
- An attractive compensation package based on your experience.
- The chance to be a part of an ambitious, caring organization. Join us to shape your outstanding career!

📌 Front House Manager - Hotel Business Palace, Milano
🏢 Starhotels
📍 Milano