Are you a highly motivated, multilingual individual with a passion for customer service? We are seeking a dedicated Italian and English-Speaking Customer Support Agent to represent world-leading brands across diverse, fast-paced industries including Tech, Travel, Automotive, and Social Media .

Multilingual Expertise: Serve as the primary point of contact for Italian-speaking customers, providing friendly, effective, and professional support via phone, email, and chat.

Problem Solver: Efficiently resolve customer issues, provide accurate information, and troubleshoot product/service inquiries across multiple industry platforms. Maintain a high standard of customer satisfaction, building positive relationships that reflect positively on our international clients. Accurately record customer interactions and solutions using our CRM and internal systems.

A Stress-Free Start & Comprehensive Benefits We understand that moving to a new country can be challenging, which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece.

Full Relocation Support: ~ Flight Ticket Covered: We reimburse or cover your one-way flight ticket to Athens. ~ Full Administrative Support: We provide comprehensive assistance with all necessary paperwork, including bank account setup, tax registration, and social security (AMKA) registration,



ensuring you are legally employed under a Greek contract from day one. ~ Competitive Salary: Receive a competitive base salary (often around 1200 - 1500 gross per month for multilingual roles) plus a monthly performance-based bonus. ~14 Salaries Per Year: Enjoy the standard Greek employment vantaggi of receiving two extra months' salary (typically paid around Easter and Christmas/Summer). ~ Health Coverage: Access to Greece's national healthcare system, often supplemented by private health insurance plans provided by the company. While prices are rising, Athens generally offers a significantly more affordable cost of living (especially in housing and dining out) compared to major European capitals like Paris, London, or Amsterdam. Your salary goes further, allowing for a higher quality of life.

Experience 300+ days of sunshine per year. Enjoy a relaxed, outdoor-focused lifestyle, rich historical sites, world-class cuisine, and easy, affordable access to the Greek Islands for weekend travel.

Language Skills: Italian: English: Soft Skills: Strong communication, empathy, a customer-first mindset, and effective problem-solving abilities.

Experience: Previous experience in a Customer Support/Call Center environment is a plus, but full, paid training is provided. #

📌 Customer Service Representative with Italian and English (Roma)
🏢 Horizonia
📍 Roma