DEADLINE FOR APPLICATIONS

1 September 2026-23:59-GMT+01:00 Central European Time (Rome)WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

- WFP is a 2020 Nobel Peace Prize Laureate.

- WFP offers a highly inclusive, diverse, and multicultural working environment.

- WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

- A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

- We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: Senior Support Specialist (LESS Support)

TYPE OF CONTRACT: Consultant

UNIT/DIVISION: SCDLT

DUTY STATION (City, Country): HQ Rome

DURATION: 19/08/2026 – 31/12/2026

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

In order to achieve integrated supply chain management, WFP has developed the Logistics Execution

Support

System (LESS) that integrates the supply chain, the inventory accounting and real-time tracking systems.

The Senior Support Specialists deliver business and technical support to CO/RB/HQ staff concerning

LESS processes.

ACCOUNTABILITIES/RESPONSIBILITIES

Under the overall supervision of Head of Dbase (SCOLO) and under the direct supervision of the

Support Coordinator, the Senior Support Specialist will ensure timely and efficient support is provided,

master data created and maintained according to the operational set up and support repository and tools, e.g. GSM are always kept updated. The Support Specialist will provide regularly snapshots of performance internally of the Less Support team and external, i.e.



Country Office Real time entries.

Detailed KEY ACCOUNTABILITIES

- Receive and analyse support requests from CO/RB/HQ;
- Monitor status of support requests and ensure proper and timely follow up;
- Deliver business and technical support to CO/RB/HQ staff post implementation of LESS;
- Provide support to requestors in the form of “how to” feedback, user guides, procedures and protocols;
- Take actions to address specific support requests related to master data management and data analysis;
- Propose improvements to WFP Supply Chain Master Data management processes;
- Liaise with the dedicated IT Business Analyst to correct system errors (fixes) and perform tests prior to releasing the changes to SAP production environment;
- Ensure support tools are correctly and promptly updated to reflect actual status of support;
- Contribute to support’s knowledge management process and repository;
- Contribute to project team capacity building by ensuring knowledge transfer/training;
- Perform periodical status reports to monitor LESS usage and data quality;
- Perform periodical status reports to monitor Country Offices’ performance;
- Contribute to the monitoring and evaluation of the effectiveness of the support strategy by suggesting and implementing agreed upon Key Performance Indicators (KPI);
- Contribute to the development, design and implementation of Support tools, standards and templates in line with the agreed support strategy;

Docusign Envelope ID: C89F8A04-D545-8469-8323-46D07CD68137

TERMS OF REFERENCE FOR SHORT-TERM/CONSULTANCY CONTRACTS

HR-RBC♦ 07/2017 REV.

- Suggest improvements and refinements to processes and procedures to Support Management

Team;

- Support data entry function for processes not de-centralized, i.e. Overland Insurance, Food airlifts, etc.
- Extract, consolidate and prepare Insurance reports for OSCR and RMFG;
- Any other task as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education

- Advanced University degree in Business Administration, Sales, Retail, Supply Chain,

Management, Marketing or other related fields, or First University degree with an additional relevant work experience and/or training/courses.

Experience

- At least 2 years’ experience in Supply chain support.
- Expertise of SAP system
- Ability to train and mentor junior international and national staff.
- Excellent influencing and communication skills, both written and verbal
- Good training skills, hardworking, calm, mature, logical, culturally sensitive, result oriented and interest in humanitarian development

Knowledge & Skills:

- Excellent knowledge of SAP modules: SD/MM/WH
- Excellent trouble shooting capacity.
- Capacity to transfer knowledge to colleagues.
- Analytical skills.




- Excellent communication and writing skills
- Understanding of WFP Supply Chain model and business processes.
- Knowledge of SAP and the LESS/WINGS system solution.

Languages

- English

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

- All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

- We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

- If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

- At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

- Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

📌 Consultant Logistics (Roma)
🏢 World Food Programme
📍 Roma