ppbA job at /b Tempo pieno bProfessional Level /b Professional experienced /p pGraduates bWe are looking for /b As of now bDivision /b Automotive bLocation /b Laives (BZ) /p pFor our Laives (BZ) location, we are looking for a: /p pJunior IT Service Specialist (m/f/x) /p pWhere we need you /p h3Main Responsibilities /h3 ul liLead the design, implementation, and optimization of ESM services, workflows, and ITIL processes. /li liManage and standardize the divisional Service Catalogue across regions /li liDevelop and maintain integrations with key systems (SharePoint, Azure AD, SAP, APIs) and drive automation initiatives /li liOversee global administration of ESM and Confluence platforms, ensuring performance, governance, and effective knowledge management /li liCollaborate with regional teams (Europe, Americas, Asia) on KPI alignment, process compliance, and local rollouts /li liDesign and maintain dashboards and reports for SLAs, automation, and performance monitoring. /li liEnsure adherence to ITIL best practices, security standards, and continuous improvement goals /li liServe as subject matter expert and advisor for ESM and Confluence, supporting platform operations and roadmap development /li /ul h3How to convince us /h3 ul liBachelor’s degree in Computer Science, Business, Management, or a related field /li liBasic knowledge of ITSM and ITIL; ITIL certification is a plus /li liInterest in service management, process improvement, and automation /li liFamiliarity with Confluence and Jira is a plus /li liBasic knowledge of Microsoft 365 and Azure AD is an advantage /li liInterest in reporting and data analysis tools (e.g. Power BI) /li liGood English skills (B2); German is a plus /li /ul pWe are looking for a motivated and proactive person who is eager to learn and grow. You enjoy working with different teams, have good communication skills, and like solving problems. An analytical mindset and a hands‑on attitude will help you succeed in this role.ow to maintain a balance between global standards and local flexibility.



/p h3What we offer /h3 ul liDedicated onboarding program, flexible working hours, time bank and paid overtime, opportunity to work from home, free on-site parking, company canteen, supplementary health insurance, complementary pension plan, access to the Corporate Benefits web platform and discounts with local businesses /li liOpportunity for professional and personal growth in a fast-paced environment with challenging objectives /li liConsistent access to both internal and external training programs for personal and organizational development /li liCertified as a FamigliaLavoro Audit-approved entity by the Autonomous Province of Bolzano /li liThe opportunity to work within a modern, technologically advanced production plant while experiencing the values of an international family-owned business /li /ul pFor this position, we offer a gross annual salary starting from 35.000,00 € Any variation from the indicated salary may be considered based on skills, experience, or objective, gender-neutral factors such as: levels of experience and professional autonomy significantly different from those required for the role; specific knowledge, skills, and experience deemed strategic to the company's objectives; or particular market conditions that require different compensation arrangements to attract qualified candidates. /p pPlease indicate any eligibility under Italian Law 68/99 in your application. /p pIn the Automotive division, you will shape the mobility of tomorrow. System solutions in the areas of Battery Solutions, Structural Lightweight, Aerodynamics and Propulsion. This means: We protect the environment while also improving the driving experience of millions of vehicles. /p pThe Röchling Group has been shaping industry. Worldwide. For more than 200 years. We transform the lives of people every day with our customized plastics: they reduce the weight of cars, make medication packaging more secure and improve industrial applications. Our workforce of 11.681 people is located in the places where our customers are – in 83 locations in 25 countries. /p /p #J-18808-Ljbffr

📌 Junior IT Service Specialist (m/f/x) (Laives)
🏢 Roechling Industrial (Singapore) Pte
📍 Laives