ph3What You Can Expect /h3 ul lipPrepare accurate and timely quotations for customers. /p /li lipConduct daily follow-ups on offers, record key feedback (e.g., volume, customer response), and share insights with the Head of Sales and sales team. /p /li lipIdentify and qualify new customer opportunities (mainly via phone/online contact), present services, assess potential volumes, and transfer high-potential accounts to Outside Sales for further development. /p /li lipMaintain and develop ongoing relationships with existing customer accounts of all sizes, ensuring loyalty, growth, and retention, while Outside Sales focuses primarily on acquiring new business. /p /li lipAcquire new opportunities through phone calls, online meetings, webinars, and other commercial initiatives. /p /li lipManage customer accounts with a commercial and customer-oriented approach: /p /li lipWork closely with Head of Sales, Branch Managers, and Product Teams to secure new business and support customer retention. /p /li lipCommunicate with overseas offices during the pre-sales/commercial qualification phase; shipment execution remains under Operations responsibility. /p /li lipAnalyze customer portfolio performance, identify risks, and monitor “Shipping Cuts” (lost customers) to implement corrective actions. /p /li lipAfter acquisition,



ensure a structured transfer of account information and documentation to Operations Team, who then handle shipment execution and customer follow-up. /p /li lipRecord all activities in SUGAR CRM/ Dynamics (according to SOPs), ensuring data quality and consistency of offer templates across branches. /p /li lipParticipate in all company-provided sales trainings. /p /li lipBe able to prepare quotations across all four products (Air Import, Air Export, Sea Import, Sea Export), or coordinate with product experts when needed. /p /li /ul h3What You Bring /h3 ul lipBachelor’s degree in Business, Logistics, Supply Chain, International Trade, Marketing, or a related field /p /li lipExperience in inside sales, customer service, or freight forwarding/logistics sales /p /li lipKnowledge of Air Sea Import/Export processes and quotation preparation /p /li lipStrong communication, customer relationship management, and lead qualification skills /p /li lipProficiency with CRM systems (SUGAR CRM, Microsoft Dynamics, or similar) and Microsoft Office /p /li lipAbility to coordinate with operations, product teams, and overseas offices in a fast-paced environment /p /li lipNative-level Italian and professional working proficiency in English (written and spoken) /p /li /ul /p #J-18808-Ljbffr

📌 Inside Sales Specialist (Campogalliano)
🏢 Rhenus Logistics
📍 Campogalliano