Report to: Director of Engineering

Job Title: Engineering Manager

The Engineering Manager is responsible for the strategic and operational management of all hotel maintenance activities, ensuring the optimal functioning of systems, equipment, and infrastructure, in full compliance with Park Hyatt standards, safety regulations, and the expectations of an international luxury clientele.

Key Responsibilities

Technical and Operational Management
- Plan, coordinate, and supervise routine, extraordinary, and preventive maintenance activities across the hotel
- Ensure the operational efficiency of electrical, mechanical, HVAC, plumbing, fire protection systems, and building management systems
- Respond promptly to critical failures to minimize impact on guest experience and hotel operations
- Manage maintenance issues to guarantee continuous hotel efficiency, in coordination with the Engineering Supervisor
- Conduct periodic visual inspections (daily or weekly) to verify compliance with standards, schedules, and hotel activities




- Supervise the work carried out by external contractors on‑site
- Develop and oversee projects defined by management, supporting the Director of Engineering

Leadership and People Management
- Manage, coordinate, and develop the maintenance team, ensuring high levels of competence, motivation, and performance
- Organize work shifts, on‑call schedules, and ongoing technical training
- Participate in daily departmental briefings ("handover") to ensure effective communication
- Promote a culture of safety, quality, and attention to detail

Luxury Standards and Guest Experience
- Collaborate with Front Office, Housekeeping, F&B;, and other hotel departments to ensure impeccable and responsive service to guest needs
- Ensure that guest rooms, public areas, and back‑of‑house spaces consistently meet the aesthetic and functional standards of the Park Hyatt brand
- Handle VIP guest requests or feedback with discretion and professionalism

Compliance, S

📌 Engineering Manager (Turbigo)
🏢 Park Hyatt Milano
📍 Turbigo