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Anglo American Hotel Florence | Curio Collection by Hilton
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For our Sales&Marketing; Team we are looking for a MICE & Reservations&Events; Trainee, to be part of Anglo American hotel in Florence, part of Curio Collection by Hilton brand.
The successful candidate will demonstrate a clear commitment to the importance of the philosophy of the brand, strong written and oral communication skills and will be involved in event management, time management, project management and MICE.
He/she will be able to strictly follow all company and Brand procedures and plans, in order to contribute to achieve and exceed the targets of the hotel, in collaboration with the team.
OBJECTIVE OF THIS ROLE
Listed below you can find the requirements recognized as minimum level to be short listed for this internship role.
Highly computer literate with excellent presentation skills (including power-point), confident use of all Microsoft Office tools.
 Native or fluent in Italian (written and spoken)
 Fluent in English (written and spoken)




 Additional language would be considered a plus
 Must be EU Citizen or in possession of Italian work visa
The Meetings&Events; Trainee we are looking for, must be extremely organized and have good communication skills and ability to relate as well as perform with the operations team, the sales manager and the reservations department.
He/She will be focused on support in negotiation and conversion of incoming Groups opportunities. He/She can create also strong relationship with clients by supporting and following them in all steps of negotiation process until the day of arrival.
CORE JOB RESPONSIBILITIES AND DUTIES
 Support in management of RFP’s, following Company and Brand’s standard & procedures.
 Constant update on CRM with opportunities update, calls, account information, tasks, projects.
 Assure that PMS (OnQ by Hilton) are properly and constantly updated with all info needed (rates, inventory, etc).
 Focus on own KPI conversio

📌 Reservations & Events Trainee- Anglo American Hotel Florence Curio Collection by Hilton 5* - Firenze
🏢 Italian Hospitality Collection
📍 Firenze