The Assistant Store Manager is responsible for supporting the Store Manager in ensuring the achievement of the store business goals (sales and profitability) as well as to promote and enhance the brand, in line with corporate policies and procedures.
Responsibilities
Sales and Customer Management
Establish and implement Action Plans, in agreement with the Store Manager, in order to develop sales for each product category and customer segment
Always maintain a strategic approach focused on developing, monitoring and improving measurable statistics that drive the company towards quantitative and qualitative targets
To support the Store Manager in managing the team to maximize sales, traffic flow, floor coverage and customer engagement
Ensure all team members follow company policies and procedures
Ensure implementation of CRM initiatives to develop a customer network for the shop
Team and Talent Management
Ensure, in agreement with the Store Manager, the development of motivation, sense of belonging and company involvement
Be able to influence and persuade team members towards desired results and apply conflict resolution techniques according to company policies and procedures
Customer Value and Service Proposition
Support the Store Manager in creating, modelling and managing a highly productive sales environment by providing consistent training and coaching and leading by example at all times
Ensure visual merchandising and maintenance standards are met at all times
Brand Evangelization
Feel, teach and educate brand aesthetics and embody a strong sense of fashion sensitivity and enthusiastic attitude towards internal and external customers
Oversee customer development by designing and supporting strategic initiatives that build the customer base and increase repeat business
Take responsibility for maintaining Patrizia Pepe style across all touch points including associate presentation, dress code, visual standards, maintenance and merch
📌 Assistant Store Manager_ Florence (Firenze)
🏢 Tessilform
📍 Firenze
Candidati a questo annuncio
Mostra le tue capacità professionali all'azienda, compila il form e lascia un tocco personale nella lettera di presentazione, aiuterà il recruiter nella scelta del candidato.