“The world is yours with Meliá”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

Discover some of the benefits we offer:

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- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

OPERATIONS

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- Comply with the attributes, standards and manuals that apply in their department, as well as ensure compliance in other areas.
- Ensure the customer experience, personalising their stay, anticipating their needs and exceeding their expectations.
- Manage the guests’ digital experience, according to the global strategy.
- Manage customer incidents, following the established protocols.




- Comply with Sensory Architecture in the different areas of the hotel, in terms of lighting, decoration, aroma and background music.
- Verify material orders following the set product guidelines, for better optimisation of economic resources.

HEALTH & SAFETY// HEALTHY WORKPLACE

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- Be knowledgeable of the personal protective equipment and use it correctly.
- Be knowledgeable of the methods, work procedures and risks inherent to their activity.

REQUIREMENTS
EDUCATION AND TRAINING: University degree, preferably Tourism or Hospitality, Marketing or similar.

LANGUAGES: Local language (depending on the geographical location of the property) and advanced English. A third language would be an asset.

SPECIFIC KNOWLEDGE:

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- Knowledge of brand strategies
- Knowledge of hotel management and/or Customer Experience tools.
- Financial knowledge.
- Knowledge of Hotel Operations.
- Ability to lead and inspire a team.
- Organisation and planning.
- Analytical capac

📌 AURA Host Stage (Milano)
🏢 Melia Hotels International S.A.(Meliá)
📍 Milano