Job Overview To strengthen our Italian Food Ingredients sales team, we are looking for an experienced Customer Development Manager specialized in the bakery market.Location & Work Arrangement Location: Origgio, ItaliaWork Arrangement: HybridAbout The Role The Customer Development Manager is responsible for direct commercial sales activities for A, B and C1 customers and maintaining and expanding relationships with customers and prospects. The role reports directly to the Commercial Director Food.ResponsibilitiesAccountable for Sales Revenue and Material Margin for selected customers (A, B and C1).Set strategies and targets for long‑term growth of A, B and C1 customers in sub‑segment.Responsible for prices and quotation for own customer pool.Ensure the promotion and sales of the whole Caldic offers (build a balanced portfolio of initiatives).Ownership of customers for selected accounts incl. lead generation, initial customer contact, customer visits, contract management (incl. negotiations and quotations) and deal closure.Responsible for elaborating and following account planning for key customers (e.g., A1).Plan and forecast segment sales in joint meetings with marketing, share information with supply chain.Gain and analyze complete market insight, indicators and trends of the assigned market segment and its (potential) customers.Decision RightsInfluence individual (end) customer pricing.Influence account plans.Key Performance IndicatorsMaterial margin and revenue (growth)Generation and follow up of opportunities (number, MM value,



success rate)CRM adoptionNumber of customer visitsMinimum number of buying customersExtension % share of wallet customersNumber of new products (sales and promotion)Compile and register product customer potentials (market intelligence)Average sale per customerRate of lost customersQuality of account plan and other management informationSkills & CompetenciesCustomer FocusEntrepreneurshipNegotiatingMarket OrientationNetworkingPerseveranceProblem AnalysisResult FocusedKnowledge / Skills & ExperienceBachelor degree in Food ScienceMinimum 15 years relevant commercial experience in the sectorRelevant technical knowledgeGood knowledge of English spoken and writtenKnowledge of ERP and CRM systemsCommunication skillsCommercial and financial awarenessProfessional/technical expertiseConditions of Employment and Benefits We offer a challenging position in a successful, multinational company, a position in a team, working on Caldic’s strategic growth pillars, an inspiring working atmosphere in a stable company. The offer includes laptop, smartphone, a company car with fuel cards and Telepass, a yearly bonus plan, a pension plan, accident insurance, health insurance cover for you and your family, and meal vouchers. The annual base gross salary range is €42,500 to €60,000 (13 monthly salaries) + premio. Final salary will be determined by experience, competencies, and alignment with the responsibilities of the role within our internal compensation structure. Yearly bonus plan: 15% of 12 monthly salaries.Equal Opportunity Employer Caldic celebrates diversity and is committed to fostering an inclusive work environment. We do not discriminate on the basis of race, religion, gender, or any other characteristic.

📌 Customer development manager food bakery (Origgio)
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📍 Origgio