To strengthen our Sales & Reservations team, we are looking for a service-oriented, communicative, and well-organized Sales Agent - Reservation (m/f/d) who stands out through professionalism and a passion for delivering excellent guest service.

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Your Tasks

Providing personalized advice to our guests and actively selling rooms, suites, and customized vacation experiences

Receiving and processing individual reservations through all channels

Reviewing incoming reservations and actively managing bookings and changes

Sending reservation confirmations, handling general correspondence, etc.

Continuously monitoring availability and ensuring optimal occupancy

Carefully maintaining reservation data and adhering to our quality standards

Actively upselling and cross-selling additional services

Your Profile

Completed vocational training in the hospitality industry

Professional experience in reservations, sales, or front office,



ideally in the upscale hospitality sector

Enthusiasm for selling exclusive hotel stays and providing personalized advice to our guests

Commitment to the upscale hospitality sector

An independent, structured, and responsible work ethic

Strong communication skills, consulting expertise, and a friendly, professional approach

A solution-oriented and articulate approach in conversational situations

Proficiency with MS Office applications, particularly Excel and ASA Hotel or comparable hotel management systems

Very good written and spoken German, Italian, and English

What We Offer

All-inclusive onboarding for a good start

Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities

Individual working time models as well as health, pension and social xysqume insurance

Performance-related pay

Free staff restaurant with breakfast, lunch and dinner (also on days off)

Accommoda

📌 Sales Agent (Laion)
🏢 SAN SONNEA
📍 Laion