Are you a fluent Italian speaker ready to take your career international while living in one of Europe's most captivating cities? We are looking for an Italian-Speaking Customer Support Specialist to join a dynamic, multicultural team based in Lisbon.
L'esperienza richiesta ai candidati, così come le competenze e le qualifiche aggiuntive necessarie per questo lavoro, sono elencate di seguito.
This role offers the perfect combination of professional growth and an exceptional lifestyle by the Atlantic coast.
Why Lisbon?
Lisbon is a city that truly has it all. From year-round sunshine and ocean views to historic neighborhoods, vibrant nightlife, and a fast-growing international business scene, Lisbon offers an outstanding quality of life. Enjoy a relaxed pace of living, rich culture, and easy access to beautiful beaches—all while building your career in an international environment.
Your Role
As a Customer Support Specialist, you will be the main point of contact for Italian-speaking customers,
delivering high-quality support and ensuring an excellent customer experience across multiple communication channels.
Key Responsibilities
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- Handle customer inquiries in Italian via phone, email, and chat
- Provide clear, accurate, and professional solutions
- Maintain high customer satisfaction through effective communication and problem-solving
- Accurately document customer interactions in internal systems
- Collaborate with international colleagues to continuously improve service quality
What We Are Looking For
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- Native or fluent Italian speaker
- Good level of English for internal communication
- Strong communication and interpersonal skills
- Customer-focused mindset with attention to detail
- Ability to work efficiently in a fast-paced, international environment
- Previous customer support experience is an advantage, but not required
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What We Offer
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- Competitive salary and benefits package
- Relocation package to support your move to Lisbon
- Modern
📌 Italian-Speaking Customer Support Role – Lisbon, Portugal (Roma)
🏢 Nordicrecruiters
📍 Roma
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