For our Milan boutique in via Montenapoleone, we are looking for a distinguished Client Advisor.

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Responsibilities

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- Drive sales performance by actively contributing to the daily sales process and consistently achieving personal and boutique sales goals.
- Provide exceptional service to clients, offering expert advice and guidance in product selection, and introducing complementary or alternative items to enhance their experience.
- Manage payment processing, including cash and card transactions, ensuring accuracy and adherence to established procedures.
- Oversee the receipt and recording of substantial inventory deliveries, maintaining meticulous records and organization.
- Cultivate and maintain strong relationships with local clients, leveraging a deep understanding of the Milanese luxury market.
- Utilize digital tools and CRM applications to enhance client engagement and personalize the shopping experience.

Success Criteria

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- Proven experience in luxury retail, demonstrating a strong understanding of the high‑end market.
- Exceptional fluency in Italian and English is essential. Proficiency in Spanish or Portuguese is highly desirable.
- Extensive knowledge of the Milan area, including local client preferences and luxury market trends.
- Established network of local clients and connections within the Milanese luxury scene.
- Strong commercial mindset with a proven track record of achieving results and exceeding expectations.
- Demonstrated affinity for digital technologies and CRM applications.
- Impeccable personal presentation, refined manners, and an innate sense of style, reflecting an appreciation for luxury goods.
- Highly reliable, with a strong sense of responsibility, independence, and exceptional organizational skills.

Company Culture

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- We value freedom, collegiality, loyalty and solidarity.
- We foster empathy

📌 Client Advisor (Corsico)
🏢 Montblanc
📍 Corsico