Job Description:

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We are seeking a detail-oriented and service-driven Customer Support Specialist to assist clients within the travel industry. This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.

Key Responsibilities:

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- Respond to customer inquiries via phone and email
- Assist clients with travel questions, reservations, and general support
- Provide accurate information about destinations, policies, and procedures
- Deliver professional, friendly, and consistent customer service




- Follow company standards and operational guidelines
- Maintain clear documentation of customer interactions

Qualifications:

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- Strong communication and customer service skills
- Previous customer service experience preferred but not required
- Ability to work independently and manage time effectively
- Comfortable using computers, email, and online tools
- Detail-oriented with a solution-focused mindset xbvzest
- Interest in the travel industry is a plus

What We Offer:

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- Flexible scheduling (tempo parziale or full time)
- Training and ongoing support
- Growth opportunities within the travel industry
- Collaborative and supportive team environment

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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.

📌 Customer Support Specialist/Travel (Firenze)
🏢 Hjbtravels
📍 Firenze