Spanish-Speaking Customer Service Representative

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Start Dates: Multiple openings in January & February
Work Setup: On-site or Remote (location-dependent)
Schedule: 40 hours/week, 8-hour rotating shifts
Relocation: Full relocation package available for those moving abroad

About the Role
We are looking for Spanish-speaking Customer Service Representatives to join international teams supporting global brands. You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.

Key Responsibilities

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- Deliver customer support in Spanish through phone, email, and chat
- Resolve product/service inquiries and technical issues
- Maintain high customer satisfaction and professional communication
- Follow internal procedures and quality guidelines




- Collaborate with team members to solve customer concerns
- Keep accurate notes of customer interactions

Requirements

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- Fluency in Spanish (C1/C2)
- Good level of English (B1+)
- Customer-oriented mindset
- Strong communication and problem-solving skills
- Ability to work in rotational shifts
- Customer service experience is an advantage, but not mandatory

Relocation Package

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- Paid xbvzest flight
- Airport pick-up
- 2 weeksaccommodation
- Full support with paperwork and onboarding

What We Offer

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- Multicultural work environment
- Growth opportunities
- Full training provided
- Remote options available in some locations
- Stable and long-term job contract

Interested?
Send your English CV to or via whatsapp to :

📌 Spanish-Speaking Customer Service Representative (Firenze)
🏢 Cross Border Talents
📍 Firenze