The Store Operations Manager ensures the excellence and consistency of all operational processes that support the client experience and the daily activities of the store. This role plays a central function in ensuring the efficiency, structure, and compliance of boutique operations.

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The ideal candidate brings significant experience in luxury retail operations, a structured and solutions-oriented mindset and a demonstrated ability to manage complex operations with precision and a strong sense of responsibility.
Responsibilities
- Coordinate all operational activities in the stores, including logistics, stock management, cash operations, and administrative procedures.
- Supervise inventory flow with efficiency, ensuring product availability, accurate reporting, and alignment with seasonal launches and collection changes.
- Implement and monitor loss prevention activities, ensuring stock accuracy and minimizing inventory discrepancies.




- Ensure the seamless execution of daily operations, acting as a key point of contact between store functions and corporate departments.
- Manage all fiscal and regulatory compliance activities, ensuring adherence to company policies and local requirements.
- Ensure accurate cash handling procedures, including daily reconciliation, banking, and monitoring of discrepancies.
- Establish preventive maintenance routines for equipment, IT systems, and boutique facilities to reduce downtime and operational risks.
- Guarantee the accuracy and integrity of data across POS and ERP systems, supporting both sales analysis and financial reporting.
- Oversee the proper maintenance of the physical boutique environment in collaboration with external vendors and internal departments.
- Provide ongoing support to the Store Manager and Sales Team by maintaining the boutique’s operational infrastructure at t

📌 Store Operations Manager (Milano)
🏢 Brunello Cucinelli
📍 Milano