Deputy Commercial Team Leader PAOP Bergamo

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Join to apply for the Deputy Commercial Team Leader PAOP Bergamo role at IKEA.

WHAT YOU'LL BE DOING DAY TO DAY

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- Take responsibility for your department goals in every channel and secure that your action plan ensures the country priorities for CMP.
- Follow up and act accordingly by using proven solutions and good examples.
- Ensure the Unit is in excellent shape and that the IKEA product range is presented in ways that inspire and satisfy customers in every touch point.
- Apply active sales steering to unit’s top-selling products, prioritized products and IKEA service products in every channel, with correct forecasting and phase‑in/phase‑out, to maximize sales and long‑term profitability.
- Be brave on commercial opportunities or threats to face a fast‑changing business environment by monitoring the main KPIs, evaluating relevant input from your local market,



investigating local customer needs and their feedbacks in all the channels, and analyzing stock availability.
- Be an active speaking partner with your Store Commercial Team and your matrix in HQ to have effective collaboration between the Unit, the Store and the HQ, by keeping an active eye on the competition and sharing best practices and proven solutions.
- Proactively work with P&C; department to ensure the right number of competent colleagues in the right place at the right time, guaranteeing the best customer experience for visitors, and plan and offer a professional service with a core area approach in mind.
- Ensure your team has the right growth mindset and sales attitude, the correct knowledge about the product range, and the IKEA services so they can share this with customers and exceed overall expectations on shopping experience.
- Recruit, onboard & develop your team, individual members, and their talent to keep engaged c

📌 Deputy Commercial Team Leader PAOP Bergamo
🏢 Ikea
📍 Bergamo