Job Opportunity: Field IT Support Technician at AVASO Technology

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Experience : 2+ years
Company Overview

AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview

We are seeking an experienced

Field IT Support Technician

to join our team in

Location: Parma, Italy.

The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities

Provide

on-site

and

remote desktop support

for users, ensuring issues are resolved quickly and efficiently.




Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure, and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of

operating systems, updates , and

software packages .
Work with the IT team to resolve and accelerate issues as needed.
Perform routine

system audits

and ensure systems are up‑to‑date and secure.
Provide end‑user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications

2+ years

of experience in

Desktop Support

or similar roles.
Strong experience with

Windows OS ,

Mac OS , and

Linux

environments.
Experience with Active Directory

for user management, group policies, and security.
Proficient with

remote desktop tools

and troubleshooting techniques.
Experience with

networking protocol

📌 Field Support Technician (Parma)
🏢 AVASO Technology Solutions
📍 Parma