APM MONACO is opening a new store in Firenze Rinascente, we're recruiting a Supervisor on a permanent contract to join our team

Si candidi tempestivamente È previsto un elevato volume di candidati per il ruolo descritto di seguito, non aspetti a inviare il suo CV.
Sales
- Achieving sales targets
- Analyse sales reports and data to determine business needs and implement strategies
- Define individual objectives for sales consultants
- Motivate team members and ensure understanding of KPIs to improve individual and team performance
- Work with the marketing team

Customer service
- Ensure quality of customer service
- Ensure that the team maintains communication with customers
- Resolve customer complaints and support decisions made by sales advisors

Operations
- Ensure the maintenance, presentation and organisation of the shop
- Ensure payment procedures are followed
- Monitor expenditure on blinds
- Set up staff schedules as required
- Manage the inventory and ensure that staff adhere to procedures and are trained in the use of the POS.




- Maintain good communication with members of the company and other stores.

Visual Merchandising
- Maintain merchandising guidelines
- Ensure that the store is clean, organised and complies with the guidelines set by management. xbvzest
- Work with the logistics and marketing teams to ensure that the store's product range is correct
- Identify and communicate defective products as quickly as possible
- Communicate stock requirements

Human resources
- Participate in the recruitment, training and development of staff
- Evaluate the performance of each staff member and provide constant feedback to improve performance
- Helping to resolve HR problems
- Ensuring that professional image and standards are respected and reflect the brand image

You love APM Monaco
You have solid experience as a Senior Sales Associate
You have experience in luxury/fashion retail and visual merchandising
You are fluent in English and Italiano
You know how

📌 Supervisor H/F (Magliano in Toscana)
🏢 APM MONACO
📍 Magliano in Toscana