Responsibilities

Le seguenti informazioni forniscono una panoramica delle competenze, delle qualità e delle qualifiche necessarie per questo ruolo.

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- Perform root cause analysis and define containment, corrective, and preventive actions, from concept through design and implementation
- Contribute to the definition, validation, and continuous improvement of early failure detection algorithms, diagnostics, and monitoring software
- Translate analysis results and lessons learned into new or updated system and product requirements
- Analyze service tickets and field feedback to identify potential product and system‑level issues
- Investigate system logs, connectivity issues, and software update failures to detect patterns and anomalies
- Diagnose hardware, power electronics, and mechanical failures on returned units
- Classify faults according to frequency, root cause, severity, and customer impact
- Support the R&D; organization in the investigation of quality claims and actively contribute to the 8D process for design‑related issues




- Define and provide clear technical repair instructions to internal and external repair centers and verify the effectiveness of implemented countermeasures
- Collaborate closely with the Data Science & Analysis team to leverage remotely available fleet data for system improvement and failure trend analysis

Qualifications & Skills

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- MSc in Electronics Engineering or equivalent with proven knowledge of power electronics and related components
- Solid background and professional experience in R&D;, System Engineering, with a strong understanding of design, validation, and complex cross‑functional processes
- Knowledge of C programming for embedded microcontrollers and microcontroller architectures
- Experience with simulation tools for control (e.g. Matlab/Simulink or equivalent) and hardware dimensioning (e.g. SPICE or equivalent)
- Strong skills in problem‑solving methodologies (8D, Ishikawa, 5 Whys), root cause analysis, and correct

📌 System Engineer (Bolzano)
🏢 Alpitronic
📍 Bolzano