The Role This is not a typical field service role.
The Role This is not a typical field service role.
We are looking for a highly adaptable, hands‑on Service Engineer to support advanced Electrophysiology capital equipment across Italy and Emerging Markets, with additional exposure across the wider EMEA region.
If you enjoy working in different countries, solving complex problems under pressure, and being where you’re needed most — this role offers a unique opportunity to operate at the heart of a truly international service organisation.
What Makes This Role Different This is a reactive, SLA-driven service environment.
Customer systems are critical — when they go down, you respond
Plans will change — often at short notice
Preventative maintenance may be interrupted or rescheduled
Travel can be dynamic, last‑minute, and cross‑border
We are looking for someone who thrives in that reality — not someone who needs a structured, predictable week.
Your Region Primary focus : Italy & Emerging Markets
Flexible workload split depending on demand)
Secondary responsibility :
support across wider EMEA
You will be part of a collaborative EMEA team, stepping in wherever support is needed.
What You’ll Be Doing Installing, maintaining, and troubleshooting advanced EP medical systems
Supporting hardware, software, and hospital IT/network connectivity
Scheduling planned PM work whilst also ready to respond to urgent break/fix situations within SLA timelines
Reprioritising your workload based on customer‑critical needs
Travelling extensively (70%+) across multiple countries
Working closely with clinical, commercial, and technical teams across the region
What We’re Looking For Mindset (Most Important) You stay calm and effective when plans change
You enjoy problem‑solving in unpredictable environments
You take ownership and act quickly when customers need support
You are comfortable working with limited planning and short notice travel
You see disruption as part of the role — not a fru
📌 Capital Equipment Service Engineer (Milano)
🏢 Altro
📍 Milano
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