Company Description WiseLex BPO Solutions is a professional Business Process Outsourcing company providing multilingual customer support, sales services, back-office operations, and interpretation solutions to global businesses. The company helps organizations scale with trained agents, reliable communication services, and efficient outsourcing processes across sectors such as healthcare, legal, e-commerce, and corporate services. WiseLex BPO Solutions emphasizes quality, security, and professionalism, with agents trained in confidentiality, ethics, data privacy standards, and client communication best practices. The team is experienced in call center operations, customer service, sales support, and multilingual language services, including English, Spanish, Haitian Creole, French, and other languages. WiseLex BPO Solutions is committed to helping businesses grow through dependable, scalable, and affordable outsourcing partnerships.
Role Description This is a full-time remote role for an Italian Cold Caller at WiseLex BPO Solutions.



The Italian Cold Caller will make outbound calls to potential clients in Italian, introduce services, qualify leads, and schedule follow-up appointments or handoffs to the sales team. The role includes accurately documenting call outcomes, updating CRM or call logs, and maintaining high standards of professionalism and confidentiality in all communications. The Italian Cold Caller will follow scripts and campaigns provided by management, adapt messaging to client needs, and collaborate with supervisors to improve call strategies and conversion rates. The position also involves meeting daily and weekly performance targets, participating in training sessions, and contributing to a positive, results-driven remote work environment.
Qualifications

Strong Italian language proficiency (native or near-native) and good command of English for internal communication.
Experience in cold calling, telemarketing, or call center operations, with the ab

📌 Italian cold caller (Italia)
🏢 WiseLex BPO Solutions
📍 Italia