Mission

He/she is accountable for developing and maintaining relationships with customers having qualified installed base to promote a broad range of technical services including the start‑up, maintenance, testing, consulting, modernization and digital Services of SE products installed at the customer’s site. He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs. He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers.

What will you do?
- Initiates contact, develops relationship, discusses pain points and generates demand.
- Knows where to be to create business opportunities, develops market networking activities to better understand accounts needs.
- Educates customers on all SE products and services with special attention on recurring and digital offers.




- Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery…).
- Utilizes BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
- Provides monthly forecasts, using BFO, and summaries in a timely manner.
- Participates in the preparation of analysis and reports on field service performance.
- Provides precise and timely information to Tender team to prepare sales quotations and proposals.
- Monitors margin to be at or above country thresholds. Uses DOA process to elevate opportunities below thresholds.
- Works closely with Inside Service Sales Representatives and the BU account managers to maximize business opportunities.
- Is “feeding” the Field Services Marketing leaders with offers feedback, customer needs and installed base data.
- Coordinates and/or attends trade shows and marketing/sales seminars as needed.

What qualifications will make you

📌 Outside Services Sales Representative (Turbigo)
🏢 Schneider Electric
📍 Turbigo