And do you want to make healthcare safer, better and more reliable?

Join us as our Business Analyst at Dedalus, one of the World’s leading healthcare technology companies, in Milan, Italy to do the best work of your career and make a profound impact in providing better care for a healthier planet.

Join the COO Office at Dedalus as a Business Analyst – Healthcare Operations , reporting to the Regional Operations Manager. In this role, you will support operational performance management, business controlling activities, and strategic decision-making within the Corporate organization (COO area), with a strong focus on operational economics, business sustainability, and continuous improvement.

Analyze operational and service delivery data across healthcare IT projects and solutions, providing insights to support performance management and business decision-making.

Monitor and report on key operational KPIs, including billability, utilization, capacity, productivity, profitability, costs, and delivery performance, supporting operational controlling activities.

Develop dashboards,



reports, and analytical views to enable performance reviews and data-driven decisions across Operations, Delivery, and Management teams.

Partner with Operations, Delivery, Finance, and Product teams to define, standardize, and continuously improve operational KPIs, reporting frameworks, and controlling processes.

Support operational planning, forecasting, budgeting assumptions, and capacity management activities within a healthcare IT environment, with occasional travel across Europe and the UKI region (2–4 days).

At Dedalus Life flows through our software . Every day we do something special by helping caregivers and health professionals deliver better care to their served communities. Bachelor’s degree in STEM, Economics, Business Administration, or a related field.

~4–7 years of experience in Business Analysis, Operational Controlling, or Performance Management roles, preferably withi

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