Position
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We are looking for a Content & Community Specialist who combines editorial thinking, platform expertise, and community management skills to help create meaningful conversations between brands and people.
Responsibilities
Editorial Planning
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- Develop monthly and always‑on editorial calendars across social media platforms under the guidance of a Senior Content Manager.
- Translate campaign strategies into channel‑specific content plans.
- Identify reactive and proactive content opportunities based on trends, cultural moments, and community insights.
- Ensure consistency in tone of voice and adherence to platform best practices across all content.
Community Management
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- Manage day‑to‑day interactions across brand social channels.
- Moderate comments and conversations while maintaining each brand’s tone of voice.
- Escalate sensitive issues or potentially critical conversations when necessary.
- Transform community feedback into actionable insights for the wider team.
- Identify recurring questions, behaviours, and opportunities to improve engagement.
Content Development
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- Create captions, copy, and social‑first content when required.
- Prepare briefs for creative, design, and motion teams regarding editorial assets.
- Collaborate throughout the entire content production process, from briefing to publishing.
- Support influencer and creator activations from an editorial perspective.
- Ensure content is optimised for each platform and audience.
Cross‑Functional Collaboration
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- Work closely with Creative, Strategy, Account, Media, PR, and Data teams.
- Align editorial plans with campaign objectives and paid media strategies.
- Contribute to brainstorming sessions with platform expertise and a social‑first mindset.
- Coordinate with Project Managers to ensure timely project delivery.
Reporting & Insights (in colla
📌 Content & Community Manager (Turbigo)
🏢 LePub
📍 Turbigo