Staff House Manager
Mandarin Oriental Cristallo, Cortina is an upcoming luxury alpine resort set above the iconic mountain town of Cortina d'Ampezzo, in the heart of the UNESCO-listed Dolomites. Scheduled to open in Winter 2026, the resort will mark the debut of Mandarin Oriental in one of Italy's most renowned mountain destinations, combining the legendary heritage of the Cristallo with Mandarin Oriental's exceptional service, refined design, and award-winning hospitality.
The resort will feature elegantly appointed rooms and suites, exceptional dining experiences, a world-class Spa & Wellness Centre, and curated year-round experiences designed for discerning international travellers seeking the finest alpine luxury.
Joining the pre-opening team offers a unique opportunity to help shape one of Europe's most anticipated luxury hotel openings, contributing to the creation of an extraordinary guest experience from day one.
About The Role
Based at Mandarin Oriental Cristallo, Cortina,



the Staff House Manager is responsible for the successful pre-opening and ongoing management of all colleague accommodation provided or arranged by the hotel. Reporting to the Director of People & Culture, the role oversees the planning, allocation, administration, maintenance and continuous improvement of all staff housing, ensuring a safe, comfortable and well-managed living environment that supports colleague wellbeing, engagement and operational excellence.
As a Staff House Manager, you will be responsible for the following duties:
Pre-Opening Responsibilities
- Support the planning, setup and opening of all colleague accommodation prior to the resort opening.
- Coordinate the preparation, furnishing and readiness of staff houses and externally leased apartments.
- Develop accommodation procedures, house rules, operating standards and allocation processes.
- Establish accommodation inventories, documentation, reporting tools and operational controls.
- Coordinate utility activation, s

📌 Staff Accommodation Manager (Cortina d'Ampezzo)
🏢 Mandarin Oriental
📍 Cortina d'Ampezzo