Job description:
Scope of the role
The Senior Director, Supply Chain Italy is responsible for implementing the integrated supply chain strategy for the Italian market, ensuring operational excellence, product availability, customer service quality, and the reduction of obsolescence risk.
The role serves as the primary liaison between the Global Supply Chain organization and the Italian commercial functions, ensuring alignment among sales forecasts, distribution activities, and customer service management across all business channels.
The position oversees Demand Planning and Customer Service & In-Market Distribution activities, ensuring high service standards for pharmacies, wholesalers, and hospital customers, while complying with Good Distribution Practice (GDP) regulations, compliance requirements, and the company’s financial objectives.
As a member of both the Italy Business Unit Leadership Team and the Global Supply Chain Leadership Team , the role contributes to strategic decisions supporting business growth, profitability, and sustainability.
Your Role




Supply Chain Strategy and Governance
- Define and implement the Supply Chain strategy for the Italy Business Unit in alignment with global and local business objectives.
- Ensure product availability and service continuity in the Italian market.
- Drive transformation initiatives and continuous improvement programs in line with the global Supply Chain roadmap.
- Ensure effective end-to-end process management, from demand forecasting through to distribution.

Demand Planning and S&OP; Process
- Lead the Integrated Business Planning (IBP) and Sales & Operations Planning (S&OP;) processes.
- Ensure reliable forecasts through close collaboration with Commercial, Marketing, Finance, and Global Supply Chain teams.
- Monitor and improve forecast accuracy and forecast bias metrics.
- Manage risks related to product shortages, excess inventory, and obsolescence.

Customer Service Excellence
- Define the service strategy a

📌 Sr. Director, Supply Chain (Milano)
🏢 ALFASIGMA
📍 Milano