What will be your mission? Anantara Palazzo Naiadi Rome Hotel is looking for a highly capable and service-driven Front Office Supervisor to join its Front of House leadership team. Located in Piazza della Repubblica, the hotel is one of Rome’s leading luxury addresses, with 232 rooms and suites, a rooftop terrace and pool, and a guest experience shaped by the standards of Anantara Hotels & Resorts. Reporting directly to the Front of House Manager, this is an ideal opportunity for a hospitality professional who is ready to take full control of the daily Front Office operation, lead from the floor, support and develop the team, and ensure a smooth, confident and polished guest journey at every stage.What will you do? Supervise daily Front Office operationsSupport and coordinate the Reception team during daily activitiesEnsure high standards of guest service and satisfactionHandle guest requests and operational challenges with professionalism and empathyCollaborate closely with Housekeeping,



Concierge and operational departmentsEnsure compliance with luxury hospitality procedures and standardsAssist the Front Office Manager with departmental operationsWhat are we looking for? Supervise and lead the daily operation of the Front OfficeEnsure smooth handling of arrivals, departures, room allocations, guest preferences and billing proceduresAct as the main operational reference point for the department on a day-to-day basisMaintain excellent service standards and a strong guest-focused culture across all shiftsHandle guest enquiries, complaints and service recovery with professionalism and confidenceSupport, coach and develop the Front Office team to ensure consistency and performanceCoordinate closely with Housekeeping, Concierge, Guest Relations, Butlers and other operational departmentsOversee shift organisation, team presence, and operational follow-upEnsure compliance with procedures, standards, reporting and system accuracyStep into a broader departmental leadership

📌 Front Office Supervisor (Roma)
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📍 Roma