MilanOperations & Customer Success – AML - Italy ðð1 /Full-time /HybridOur mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).Our journey: Founded in 2017 byAlexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools.



We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.------------------------------------------------------------------------------------------------------️ MissionJoin us as Team Lead AML Italy and play a key role in leading the day-to-day operations of our growing AML team in Milan. You'll lead a team of 10 specialists, supported by our BPO partners, balancing operational excellence with continuous improvement initiatives. Working closely with Alessandro, our new Head of AML, you'll help shape the team's next chapter by strengthening performance, developing your team, and building on the positive momentum already underway.️ What you'll doOwn the daily run: oversee task assignment and alert monitoring every morning.Drive control quality: analyze control results, get to the root of KO reasons, and assign remediation across first and second line topics

📌 Team Lead Anti-Money Laundering (Italia)
🏢 Qonto
📍 Italia