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Full-Time
28.800 € - 30.800 € La RAL prevista per questa posizione, in relazione al requisito richiesto di 0-1 anni di esperienza, prevede un minimo di €28.800 e un massimo di €30.800.
Unox S.p.A, market leader in high-end oven production and certified as one of the 100 best places to work in Europe, is looking for an Inventory Planner to join our Operations Team.
Main responsibilities
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- Ensure the accurate and timely issuance of the various documents related to the Back Office process.
- Develop and update work procedures and guidelines related to the Back Office process.
- Schedule tasks and activities to meet customer service KPIs.
- Manage incoming calls in the system.
- Handle customer enquiries via phone, email and fax.
- Liaise with the finance department to resolve billing and payment issues.
- Work closely with the shipping department to ensure that each order is delivered on time (prepare loading plans and shipping documents).
- Accurately maintain the customer database, main records and sales contract files.
- Manage customer complaints and issue tickets related to returned goods (RMA).
- Provide customers with stock availability.
- Monitor stocks of finished products and spare parts in the warehouses of Unox Group distribution branches to avoid overstock and stockouts and monitor and set reorder points.
- Correctly manage the product phase-ins and phase-outs of the Unox group's distribution branches.
- Support the back office of the Unox group distribution branches in order management, shipping, administration and import activities. xysqume
Requirements
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- Degree in economics and management, languages, management engineering
- Good knowledge of written and spoken English, preferably C1
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