COCO-MAT group, an innovative Greek company in the field of natural sleep, is looking for a highly energetic and passionate new member for its Retail Sales team and specifically for the position of:
**Retail Sales Advisor** **Location: Milan, city center** COCO-MAT is a company that creates handmade products which reflect the authenticity of the Mediterranean culture and takes great pride in the fact that people around the world experience the benefits of quality, and healthy Sleep on Nature. In more than 30 years, COCO-MAT has managed to expand its presence, from Greece to a global network of stores in more than 20 countries. As a Retail Sales Advisor, you will play a pivotal role in representing our brand and delivering an exceptional customer experience. Your primary responsibility is to drive sales and foster relationships with high-end clientele, ensuring that the brand's luxury image and standards are consistently upheld. **Responsibilities and daily tasks**: - Drive business as an active member of the sales team
- Provide exceptional customer service experience by listening, educating, and assisting customers in meeting their needs,



cross sell to customers by demonstrating an excellent knowledge of the products
- Proactive on after sales following up and maximizing sales opportunities
- Develop customer loyalty through education on brand
- Process and register transactions accurately and efficiently
- Support brand identity through merchandising guidelines. **Qualifications & Skills**: - Minimum of 2 years of proven luxury retail sales experience
- Bachelor’s degree is a plus
- Ability to work both independently and as part of a team
- Excellent negotiation and relationship-building skills
- Strong interpersonal and communication skills with the ability to engage effectively with high-profile clients
- Results-driven with a track record of meeting and exceeding sales targets. If you believe that you fulfill and answered yes to most of the above qualifications, then you probably belong to our COCO-MAT Family! **Job Types**: Full-time, Permanent Application Deadline: 24/06/2025

📌 Retail Sales Advisor (Milano)
🏢 COCO-MAT Milan
📍 Milano