1. Meeting and serving guests:
Welcoming guests, creating a friendly and warm atmosphere. Consulting on the menu, promotions, special offers and cuisine features. Assistance in choosing dishes and drinks taking into account guests' preferences. 2. Working with orders and reservations:
Receiving and processing orders (in the dining room, by phone, via online platforms). Controlling table reservations, confirming and clarifying details. Coordinating with the kitchen and bar for timely serving of dishes. 3. Resolving issues and complaints:
Fast and polite response to guest requests and dissatisfaction. Resolving conflict situations in accordance with restaurant policy. Forwarding feedback to management to improve service. 4. Maintaining service standards:
Monitoring cleanliness and order in the dining room, table setting. Control over compliance with corporate service standards. Contratto di lavoro: Tempo pieno Retribuzione: €514,93 - €2.061,32 al mese Benefit: - Corsi di lingua offerti
- Flessibilità oraria Disponibilità: - Turno diurno Requisito linguistico flessibile: - Italiano non richiesto Retribuzione supplementare: - Piano incentivi Esperienza: - addetto/a assistenza clienti: 1 anno (Preferenziale) Lingua: - inglese (Preferenziale)
📌 Customer Service (Villa Celiera)
🏢 Country House la Fattoria
📍 Villa Celiera
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