**Full-time position for a leading cosmetics company**: - **Work in Porto, Portugal**: - **Online recruitment process** We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be signing the contract directly with the Portuguese employer. **Responsibilities**: - Customer contact via live chat, phone, E-mails, webforms or Social 1:1.
- Management of consumer requests relating to Information and complaints.
- Providing excellent solutions, and service.
- Providing product and beauty advice in a professional, precise and timely manner. **Requirements**: - Flawless communication skills, both **written and oral in Italian (C2)**+ Advanced English (B2);
- Excellent communication skills, empathy & high focus on customer satisfaction
- Customer orientation, problem solving skills, teamwork
- Good IT skills - required competence and speed in the use of tools to report interactions **Nice to have**: - Prior experience in Cosmetics and Luxury sector is preferential
- Knowledge and experience with digital and social media




- Previous experience in Customer Service **What we offer**
- Tempo pieno contract
- Base salary without accommodation: 1240 €
- Base salary with accommodation (room in shared apartment with bills included): 1040 €
- You will also receive payment for completing the training **CONTRACT**: - Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
- Private health insurance after contract signature (additionally to the standard insurance). **FOR INTERNATIONAL CANDIDATES**: - Airport pick-up and administrative assistance with your registration in Portugal;
- Reimbursement of your initial flight expenses after 9 months of successful integration;
- Free Portuguese lessons, sports activities, cooking lessons and much more!!
- Interested in a new adventure? - APPLY TODAY to start your new job!_ ?PORld> Pay: €1,040.00 - €1,240.00 per month Application Question(s): - When can you start working?
- Do you want to relocate to Portugal? **Language**: - English (required)
- Italian (required)

📌 Beauty Advisor with Italian in Porto, Portugal - Consulente di Bellezza con Italiano in Portogallo (Italia)
🏢 Real Recruitment Solutions
📍 Italia