**Grow with us**:
**About this opportunity**:
Our Exciting Opportunity here for you! We are now looking for an individual contributor role of IT Engagement & Delivery Officer in Italy.
As an individual contributor no direct reports or team leadership responsibilities are associated with this role. **Join our Team**:
**What you will do**
- Accountable for IT infrastructure operations, including security, cost, stability, sustainability, site dimension and capacity, and IT hardware asset management.
- Adhere to IT standard practices for incident, problem, and change management, as well as configuration management.
- Ensure local IT support delivers a positive employee experience, covering IT support, local links, MWPs, mobiles, printers, VC, and TFS hands-on supervision and provision.
- Lead IT rollout projects, including infrastructure updates, upgrades, migrations, and represent the Engineering & Delivery Unit in RE projects, while managing office transformations and acting as the primary contact for designated sites.
- Oversee Business Continuity Management (BCM) activities, ensuring IT responsibilities are agreed upon and delivered.
- Ensure site compliance and security, following the Group IT Information Security Management System (ISMS) to preserve assets, information security, control structures, and maintain IT security SLAs, including regular checks and vulnerability scans.
- Perform regular risk self-assessments and ensure actions are delivered as planned.




- Ensure lab and test plant network connectivity meets agreed security standards.
- Responsible for achieving financial strategic targets and managing the local portfolio lifecycle and compliance based on agreed guardrails with Product Areas. **Skills**:
**The skills you bring**
- Education: Academic degree to Information Technology, Computer Science or relevant degree
- A minimum of 5 years of relevant experience is preferred but not required
- Proficiency in English and Italian, oral and written plus skill to work with multi-national global organizations with the ability to establish good working climate in a virtual environment.
- Work from site and ability to travel 40% of time national or international
- Excellent communication and presentation skills
- IT Skills: Project management, IT Security, ITIL, Applications Processes and Governance
- Domain Experiences: IT Service Management & Delivery, Vendor Management **Why join Ericsson?** At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. **What happens once you apply?** Click Here to find all you need to know about what our typical hiring process looks like. **Primary country and city**: Italy (IT) || Roma **Req ID**: 769719

📌 IT Engagement and Delivery Officer (Roma)
🏢 Ericsson
📍 Roma