**Job responsibilities**: - TAG Heuer: the Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach, and a cool and free-minded spirit to think ahead and establish records. The TAG Heuer watches, and chronographs are an authentic concentration of innovation, design and engineering for bold, self-confident people who are connected to the future. **BOUTIQUE MANAGER MILAN - VIA MONTENAPOLEONE**- **A TAG HEUER BOUTIQUE MANAGER IS**- ** A PERFORMANCE-DRIVEN SALES EXPERT**- Plays an **active role**on the sales floor, increasing boutique sales and achieving the objectives
- Analyzes the store’s **retail performance KPIs**(traffic, conversion, sales in volume and value, ASP, mix of sales ), identifies **business**opportunities**and establishes **360° action plans**to tackle them
- Stays **updated**on the **watch industry**and local market competitive environment-
- **A TEAM LEADER**- Sets individual and collective **objectives**, follows the **performance**, and realizes **reviews**of the team members
- Shadows and **supports**the team members on the floor, provides immediate **feedback**, develops them in their current roles
- Ensures team’s **motivation**and **cohesion**while promoting a positive, inclusive and supportive work environment
- **Identifies**and **hires**new team members-
- **A TAG HEUER AMBASSADOR**- Ensures an **outstanding**service is offered to all visitors in store
- Embodies the Tag Heuer’s **brand**values**and acts as a passionate **Brand**Ambassador**
- Ensures that **grooming**, **attitudes**, and **Visual Merchandising**meet **luxury standards**and **internal guidelines**
- Proactively **networks**and **connects**with **local people of influence




**- **A CLIENT DEVELOPMENT SPECIALIST**- Leads the team to develop **long-term relationships**with clients
- Sets and follows collective and individual **clienteling objectives**
- Ensures qualitative **client data collection**and leverages the data to address clients in a personally relevant way
- **Plans events**in line with brand strategy and guidelines, coordinates all stakeholders and assesses the ROI-
- **AN OPERATIONS EXCELLENCE SUPERVISOR**- Oversees the **boutique operational processes**, front and back, in line with internal guidelines
- Ensures **compliance**with **internal**control**policy**
- Supervises the **store expenses**and maintenance- **Profile**: - **PROFILE REQUIRED**- Management experience in a luxury retail environment
- Creative business driver, results-oriented
- Excellent interpersonal, communication and presentation skills
- Inspirational leader, able to coach and develop a high-performing team
- Client-centric mindset, focused on recruiting new clients and growing the active client base
- Agile manager, able to multi-task in a fast-paced environment and work in various roles depending on business needs- **_TAG Heuer _**
**MAISON**: - 1860, Saint-Imier at the very heart of the birthplace of watchmaking. A young ambitious watchmaker decides to found his own brand. His name: Edouard Heuer. At just 20 years old,



he was to revolutionize the watchmaking industry by breaking away from the established rules. Ever since that time, TAG Heuer’s vocation has been to push back the boundaries and defy convention to invent incredible watches and chronographs of extreme precision. The invention of the oscillating pinion in 1887 exemplified this spirit, streamlining the chronograph’s design and enhancing its responsiveness—a principle that underpins our engineering philosophy even today. Then came the 1916 Mikrograph, the first stopwatch accurate to 1/100th of a second, cementing TAG Heuer's reputation as the precision timekeeper in competitive sports. Indeed, the world of TAG Heuer is intimately linked to motor racing and the division of time into infinitely small units, but its aura extends well beyond this arena. Capturing TAG Heuer’s ethos, our prominent partnerships and brand ambassadors express the brand’s passion for action and high performance. These include the Oracle Red Bull Racing Formula 1 Team, the TAG Heuer Porsche Formula E Team, the Formula 1 Monaco Grand Prix and Monaco Grand Prix Historique, the World Endurance Championships and the Indianapolis 500. As for TAG Heuer ambassadors, they all share the ability to stand up to pressure, constantly pushing their limits. This illustrious group includes motorsport legends Ayrton Senna and Steve McQueen, Hollywood icons Ryan Gosling, Patrick Dempsey, Alexandra Daddario, and Wi Ha Jun, and tennis stars Naomi Osaka, Felix Auger-Aliassime and Petra Kvitovà. The brand's spirit of adventure is further represented by big wave surfers Kai Lenny and Maya Gabeira, alongside rising athletes such as Sydney McLaughlin-Levrone, Fred Kerley, Summer McIntosh, and Sky Brown.

📌 Boutique Manager (M/F) (Milano)
🏢 Tag Heuer
📍 Milano