Global Consumer Experience Specialist (m/w/d)Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär
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Global Consumer Experience Specialist (m/w/d)Join to apply for the Global Consumer Experience Specialist (m/w/d) role at Dr. Schär
Direct message the job poster from Dr. Schär
Dr. Schär is a global community of innovative and collaborative people, free to think outside the box and to unlock their full potential in terms of creativity, capability, and courage.
To support our growing company, we are currently looking for
Global Consumer Experience Specialist (m/w/d)
Your responsibilities:
- Community Management and Consumer Experience: Grow and engage the brand’s social media community while monitoring trends and feedback. Provide insights, manage crises, and consumer service alignment and support.
- Content Management: Coordinate content creation with creators and partners, ensuring smooth workflows.
Maintain asset libraries and review content for brand consistency and visual alignment.
- Offline Communication Support: Collaborate with market teams to plan and execute events and activations. Deliver toolkits and post-event insights to ensure consistent brand experiences.
Your profile:
- Bachelor’s degree in Marketing, Business Economics or a related field
- 1-3 years of relevant experience in the field of Consumer Experience, Community Management or Communication
- Strong communication and social skills and a strategic mindset with a consumer-centric approach
- Trend-aware and proactive in identifying engagement strategies and digitally native with a strong understanding of online platforms and tools
- Knowledge of Zendesk is a plus
- Fluency in English; additional languages are a plus
- Global Mindset: Working in an international environment
- Perfect Start: An individual "Onboarding Program" and support from your
📌 Global Consumer Experience Specialist (Postal)
🏢 Dr. Schär
📍 Postal
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