At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.
As we are expanding our team, we’re looking for Indirect Operations Specialist to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen
Categorie Protette (L. 68/99)
About the role
As an Indirect Operations Specialist, you'll be the engine behind our self-employed field sales teams and resellers across Italy. Your role is to make sure they have everything they need to sell - and nothing slowing them down.
You’ll guide Consultants and Resellers through the full sales cycle, from first customer contact to first transaction, handling the operational and administrative side.
Sitting between the indirect sales channel and the wider business, you’ll surface insights, clear operational blockers, and keep things moving toward our ambitious growth goals.
What you’ll do
- Be the first point of contact for our indirect sales channel, providing front-line phone and email support
- Support Resellers and self-employed Sales Consultants across the entire sales cycle - answering queries and handling the admin that gets customers onboarded with myPOS
- Follow up on deals generated by Consultants and Resellers, keeping each one moving smoothly through onboarding
- Investigate and resolve anything getting in the way of onboarding customers successfully
- Track orders and chase down shipping delays for customers waiting on devices or products
- Spot ways to work smarter and recommend improvements to our tools, processes, and workflows
This role is perfect for you if you have
- Excellent written and verbal communication in Italian and E
📌 Indirect Operations Specialist (Roma)
🏢 myPOS
📍 Roma
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