Riferimento: JN- Pubblicato il: Luogo: Milano e provincia, Italia, ITSalario: ************* /anno Tipo di contratto: Tempo completo Azienda: Michael Page Consulente: Claudia Donati International automotive player in start-up phase in Italy (Milan)Ownership of After Sales and Warranty set-up Azienda International automotive company, part of a leading global industrial group, currently undergoing strong expansion across the European market.
The Italian branch represents a strategic start-up with ambitious growth plans and a key role in developing the local market.
Offerta Reporting to European management, the candidate will be responsible for building and developing the After Sales function, with a focus on warranty, technical training, and quality processes.
This position will play a key role in defining procedures, setting up operations, and supporting the company's growth in Italy.
Build and implement technical management, training, warranty, and claims processes, including team set-up; Provide technical support and contribute to the development of quality and warranty systems; Define and monitor KPIs for the technical quality team and service network; Implement the technical quality business plan; Develop and execute training plans; Set up and manage technical training sessions; Define and track KPIs for the warranty team; Lead warranty business planning and manage warranty operations across service stations and dealers; Support additional activities within the After Sales department.
Competenze ed esperienza Fluent in Italian and English; Experience in a similar role within the Automotive industry (OEM or distributor), preferably within the European market; Strong understanding of aftersales, warranty, and technical quality processes; Experience managing dealer and service networks; Hands-on, proactive approach, with the ability to operate in a start-up environment; Strong organizational and stakeholder management skills.
Completa l'offerta Competitive salary ranging between 70,000 and 80,000 per year Permanent contract Se sei interessato a questa posizione come Aftersales & Spare Parts - Technical/Training/Warranty Manager nel settore dei servizi alle imprese, non esitare a candidarti!
Fatta eccezione per il caso in cui presenti la tua candidatura per posizioni riservate a categorie protette ai sensi della Legge ***** (nel qual caso ti chiediamo di inserire solo conferma della tua appartenenza a tali categorie, senza alcuna ulteriore informazione relativa alla salute o disabilità), la tua candidatura non deve contenere informazioni relative al tuo stato di salute, ivi inclusa l'eventuale appartenenza a una categoria protetta, in quanto non rilevanti per la valutazione della candidatura.

📌 Aftersales & Spare Parts - Technical/Training/Warranty Manager (Milano)
🏢 Michael Page International
📍 Milano