1.
JOB PURPOSETo drive revenue growth, profitability, and market share for DHL Aviation Cargo Sales (ACS) in Kuwait through the development and execution of strategic sales initiatives.
The role is responsible for managing customer relationships, identifying new business opportunities, maintaining existing accounts, and ensuring that customer requirements are fully supported through close coordination with operational and regional ACS teams.
The ACS Sales Manager is accountable for achieving commercial targets, expanding the ACS customer portfolio, and delivering exceptional customer experience while maximizing aircraft capacity utilization and profitability.2.
PRINCIPAL ACCOUNTABILITIESDevelop and implement the ACS sales strategy for Kuwait in line with regional and global ACS objectives.
Achieve and exceed revenue, volume, yield, and profitability targets through effective sales planning and execution.
Identify, secure, and develop new ACS business opportunities within registered freight forwarders: consolidators, logistics providers, and key cargo customers.
Manage and grow existing customer portfolios through regular customer engagement, business reviews, and solution-based selling.
Build strong relationships with external customers and key decision-makers to ensure customer retention and long-term business growth.
Work closely with ACS Capacity Management, Operations, Gateway, and MENA ACS teams to optimize capacity utilization and maximize commercial opportunities.




Monitor market trends, competitor activities, and customer requirements to develop appropriate commercial responses and pricing strategies.
Prepare, negotiate, and manage customer quotations, agreements, and commercial proposals in accordance with company guidelines.
Ensure customer inquiries, quotations, and service issues are responded to promptly and professionally.
Maintain accurate sales pipeline management, customer records, forecasting, and reporting through approved sales systems and CRM tools.
Participate in customer visits, industry events, and business development activities to promote DHL ACS services.
Support network optimization initiatives and contribute to improving customer satisfaction and operational efficiency.
Ensure compliance with DHL policies, commercial procedures, aviation regulations, and security requirements.
DSO management3.
NATURE AND SCOPEa) Context The ACS Sales Executive is responsible for driving the commercial success of DHL Aviation Cargo Sales within Kuwait.
The role requires a balance between strategic business development and day-to-day account management while coordinating closely with operations, capacity management, and regional ACS teams.
The position plays a critical role in maximizing available network capacity, increasing revenue generation, and ensuring customers receive reliable and competitive ACS solutionsb) Reporting Relationships

📌 Acs Sales Executive - Kwt (Lazio)
🏢 Deutsche Post DHL
📍 Lazio