ph3Key Responsibilities /h3ulliManage relationships with major customers, ensuring alignment with CHEP’s strategic goals and delivering revenue growth while achieving customer satisfaction targets. /liliCollaborate with senior leadership and internal teams to create and implement strategic account plans, with a focus on identifying growth opportunities, optimizing costs, and promoting sustainability. /liliLead high‑level negotiations and commercial tenders, securing favorable terms that meet both business objectives and customer expectations. /liliIdentify and capitalize on new business opportunities, driving incremental revenue and expanding CHEP’s market presence within your portfolio. /liliConduct regular business reviews and audits with customers, ensuring compliance with CHEP’s annual audit plan and maintaining accurate asset management records. /liliMonitor and assess account performance metrics such as NPS and customer satisfaction, developing and executing action plans to address areas for improvement. /liliBuild and sustain relationships with stakeholders at all levels within customer organizations, driving strategic initiatives and improving supply chain efficiencies. /liliLead cross‑functional teams to deliver innovative, value‑added services and solutions that meet customer needs and promote mutual growth. /liliManage and develop a portfolio of strategic customers, ensuring high levels of retention, satisfaction, and profitable growth. /liliBuild strong relationships with senior stakeholders and act as the primary customer contact. /liliDeliver annual growth targets through account development, active selling, and new business opportunities. /liliLead contract renewals, commercial negotiations, and tender processes. /liliDevelop and execute Joint Business Plans to improve customer supply chain efficiency and create mutual value. /liliConduct regular business reviews, monitor account performance, and drive continuous improvement.



/liliCollaborate with cross‑functional teams to deliver innovative solutions and enhance customer experience. /li /ulh3Profile /h3ulliProven Key Account Management experience with large, strategic customers. /liliBackground in FMCG, Retail, Supply Chain, Logistics, or related sectors. /liliStrong commercial acumen with experience in negotiations and contract management. /liliAbility to build trusted partnerships and influence senior decision‑makers. /liliFluent in Italian and English. /liliComfortable travelling regularly within Italy. /li /ulh3Salary and Benefits /h3pSalary 52800 - 63000€ annual gross salary. Level Quadro - CCNL Commercio. All CCNL provided benefits applicable to this level are included. /pulliAnnual Premio of 15% /liliMeal Vouchers /liliEmployee Assistance Programme (EAP) /liliOption to participate in company share scheme /liliLife Insurance /liliPersonal Accident Insurance /li /ulh3Skills to Succeed /h3ulliAccount Management /liliAdaptability /liliBuilding Rapport /liliCommercial Sustainability /liliCustomer Experience (CX) /liliCustomer Partnerships /liliData Storytelling /liliDigital Customer Solutions (Dcs) /liliEmpathy /liliExperimenting /liliNegotiation /liliOur Business /liliRelationship Management /liliSales Communications /liliTaking Ownership /liliTeamwork /liliUnderstand Customers /liliValue Propositions /li /ulh3Equal Opportunity Employer /h3pWe are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. /p /p #J-18808-Ljbffr

📌 Key Account Manager (Italia)
🏢 CHEP Italia
📍 Italia