Are you a fluent Italian speaker ready to take your career international while living in one of Europes most captivating cities? We are looking for an Italian-Speaking Customer Support Specialist to join a dynamic, multicultural team based in Lisbon .
This role offers the perfect combination of professional growth and an exceptional lifestyle by the Atlantic coast.
Why Lisbon?
Lisbon is a city that truly has it all. From year-round sunshine and ocean views to historic neighborhoods, vibrant nightlife, and a fast-growing international business scene, Lisbon offers an outstanding quality of life. Enjoy a relaxed pace of living, rich culture, and easy access to beautiful beaches—all while building your career in an international environment.
Your Role:
As a Customer Support Specialist, you will be the main point of contact for Italian-speaking customers, delivering high-quality support and ensuring an excellent customer experience across multiple communication channels.
Key Responsibilities:
- Handle customer inquiries in Italian via phone, email, and chat
- Provide clear, accurate,



and professional solutions
- Maintain high customer satisfaction through effective communication and problem-solving
- Accurately document customer interactions in internal systems
- Collaborate with international colleagues to continuously improve service quality

What We're Looking For:
- Native or fluent Italian speaker
- Good level of English for internal communication
- Strong communication and interpersonal skills
- Customer-focused mindset with attention to detail
- Ability to work efficiently in a fast-paced, international environment
- Previous customer support experience is an advantage, but not required

What We Offer:
- Competitive salary and benefits package
- Relocation package to support your move to Lisbon
- Modern, international office environment
- Full training and structured onboarding
- Career development and internal growth opportunities
- The opportunity to live and w

📌 Italian-Speaking Customer Support Role – Lisbon, Portugal (Roma)
🏢 Nordicrecruiters
📍 Roma