Overview

LePub is looking for a Community Manager Intern – curricular internship for its Milan office to support the content team in the day-to‑day management of online communities across Instagram and TikTok

This is a hands‑on opportunity for someone passionate about social media, communities, trends, and brand communication, who wants to gain experience in a fast‑paced agency environment working on international brands, with a high creative and social‑native language.

The role will carry out and learn everything about community management, social listening, publishing coordination, reporting, and real‑time interaction management. The role will also learn a lot from content managers, strategists, analysts and creatives.

Responsibilities
- Monitor and manage brand communities across social platforms (mainly Instagram and TikTok)
- Moderate comments, DMs, and user‑generated content following brand tone of voice and escalation guidelines
- Assist the team in identifying trends, viral conversations, and relevant cultural moments
- Support editorial planning,



scheduling and publishing activities
- Support social listening and sentiment analysis activities
- Attend weekly and monthly reporting meetings
- Collaborate with content, strategy, creative, and account teams on ongoing projects
- Escalate sensitive conversations or critical issues to senior team members when necessary
- Help maintain consistency in tone of voice and community engagement across platforms.

Qualifications
- University agreement required for curricular internship
- Currently student in Communication, Marketing, Advertising, or related fields
- Fluent in social media, creators, internet culture, and online communities
- Excellent written and verbal communication skills
- Attention to detail and organizational skills
- Proactive attitude and willingness to learn
- Ability to work in a fast‑paced environment and manage multiple tasks
- Excellent knowledge of English (written and spoken) and basic

📌 Community Manager (Milano)
🏢 Publicis Groupe Holdings
📍 Milano