Capgemini Napoli, Roma, Milano, Torino is seeking a Senior Service Delivery Manager to oversee service quality and client satisfaction across Italian accounts. You will manage day-to-day operations, ensure contractual commitments are met, and lead service-improvement initiatives in collaboration with clients and internal teams.
The role emphasizes strong client relationship management, governance, and proactive improvement planning to sustain and grow key contracts in Italy.
J-18808-Ljbffr
📌 Senior Service Delivery Manager: Client Success (Italia)
🏢 Altro
📍 Italia