At Smartbox, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves. As Europe's leading experience brand, we are evolving from a gift box company into an experience company.
Mission Your role as a Business Development Manager is to identify and approach potential partners for our experience portfolio, through both telephone and in-person outreach. This includes conducting market research to select new partners, handling the end-to-end sales process — from prospecting to closing —and managing contract creation and onboarding. You will maintain data accuracy in Salesforce, proactively manage your sales pipeline, and work strategically to identify market gaps and develop innovative partnership formats . While driving business growth through strong presentations and negotiation skills, you will ensure alignment with Smartbox's global vision and deliver on key KPIs such as net commission targets, contract volume, and partner quality standards.
Responsibilities The BDM's performance is measured using the following dimensions:




Lead Generation and Prospecting Generate and identify new leads and prospects through proactive outreach (telephone and in-person).
Sales Pitch and Presentation Skills Create and deliver compelling presentations that integrate data analysis from BI tools (MA report, Bacon tool, Comm calculator).
Negotiation and Deal Closing Negotiate competitive commercial terms (commission, exclusivity) and close deals to maximize value.
Prepare and manage partner contracts, ensuring minimum 14 contracts closed per quarter .
Partner Onboarding and Activation Lead onboarding meetings, configure partners in systems, and ensure they understand all processes.
Build and maintain a structured pipeline, ensuring progression through all sales stages.
Maintain Salesforce data accuracy (95%) and report pipeline evolution regularly.
Market and Competitor Awareness Research market trends, benchmark competitors, and identify gap

📌 Business Development Manager (Italia)
🏢 Smartbox Italia
📍 Italia