Italian Speaking Rent-a-Car Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on our boutique approach, ensuring every candidate finds the perfect career move within the most dynamic international markets.
Job Overview
We are currently seeking a motivated professional for an Italian Speaking Rent-a-Car Consultant position in Bulgaria. This role is a fantastic opportunity to join the thriving travel industry in a vibrant hub, offering a blend of customer excellence and logistical coordination for a global car rental leader.
Key Responsibilities
- Manage end-to-end car rental bookings for Italian-speaking clients within the travel sector.
- Provide expert advice on vehicle options, insurance packages, and travel itineraries.
- Resolve complex customer inquiries regarding rental agreements, billing, and vehicle availability.
- Maintain high levels of customer satisfaction by ensuring seamless service and professional communication.




- Coordinate with international branch offices to ensure vehicle readiness and customer needs are met.
- Process reservations and modifications accurately using advanced travel industry software.
- Upsell additional travel services and value-added rental products to enhance the customer journey.

Requirements
- Native or fluent Italian (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory for employment in Bulgaria).
- Strong interpersonal skills and a passion for the travel industry.
- Excellent communication skills with the ability to build rapport in a professional environment.
- Proficiency in basic computer applications and web-based tools.
- Ability to relocate to Sofia for this Italian Speaking Rent-a-Car Consultant position in Bulgaria.

Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation

📌 Italian Speaking Rent-a-Car Consultant (Italia)
🏢 Mercier Consultancy Group
📍 Italia