Service Management Analyst (Milano)

Service Management Analyst (Milano)

13 ago
|
Teamsystem
|
Milano

13 ago

Teamsystem

Milano

We are the leading Tech Company in Europe , supporting digital innovation for over 45 years. We are committed to bringing digital technology into every business . By putting customers first and becoming the go-to partner for professionals, small, medium and large companies, offering customised solutions and services to optimise business processes. from HR and customer relations to e-invoicing and digital payments.
The Research and Development team is the beating heart of the Group's innovation. We are constantly committed to researching and developing new technologies and solutions to anticipate market needs and exceed our customers' expectations. We invest significantly in artificial intelligence (AI), exploring its potential to develop innovative solutions and improve our products and services.
Support cross-team coordination and platform project workflows by tracking status, handling follow-ups, and maintaining alignment across shared goals and workstreams.
Build high-impact materials and reporting tools, including presentations, reports,



and dashboards for leadership meetings and internal steering committees, translating complexity into clear, structured messaging.
Conduct analysis and research by collecting and processing data, performing competitive analyses, and preparing business cases and internal proposals to support strategic decisions across the Platform Direction.
Oversee backlog management for the directorate, coordinating priorities to ensure key initiatives consistently maintain momentum.
Serve as the primary stakeholder interface between platform leadership and internal teams, ensuring seamless information flow and precise expectation management.
2+ years of experience in analytical or operational support roles within consulting, product organizations, or fast-paced environments at the intersection of analysis and project coordination
~ Proven ability to manage multiple workstreams in parallel, maintaining control over shifting priorities and ensuri

📌 Service Management Analyst (Milano)
🏢 Teamsystem
📍 Milano

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